Privacy Policy

1. Introduction

Bozzy Bunny ("I", "me", or "my") is committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you interact with my website, online store, social media accounts, or engage with me during exhibitions, workshops, or other events.

This policy applies to all visitors to my website, customers who purchase artwork or physical products from my online store, and participants in my events. It complies with the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales) and the European General Data Protection Regulation (GDPR).

2. Information I Collect

2.1 Information You Provide Directly:

Contact information: Name, email address, postal address, and telephone number
Correspondence: Communications between us, including emails, messages, enquiries, and customer service interactions
Purchase information: Payment details, billing addresses, shipping addresses, and purchase history when you buy artwork or physical products
Account information: Username, password, and preferences if you create an account in my online store
Order details: Information about products purchased, quantities, sizes, prices, and special requests
Return and refund information: Details related to product returns and refund requests
Event participation: Information provided when registering for exhibitions, workshops, or other events

2.2 Information Collected Automatically:

Website usage: Information about your visits to my website, including IP address, browser type, pages viewed, and time spent
Social media engagement: Information about your interactions with my social media accounts
Analytics data: Anonymous data collected to understand visitor behaviour and improve website performance

3. How I Use Your Information

I use your personal information for the following purposes:

To provide you with information about my artwork, physical products, exhibitions, and events
To process and fulfil your purchases, orders, and commissions
To manage your customer account in my online store
To handle shipping, delivery, and returns of physical products
To respond to your enquiries and provide customer service
To send you newsletters, order updates, and promotional information (with your consent)
To improve my website, online store, and services
To comply with legal obligations, including Spanish tax and copyright regulations
To maintain appropriate records for my artistic practice and business operations

4. Legal Basis for Processing

I process your personal information on the following legal grounds:

Consent: Where you have given clear consent for specific purposes
Contractual necessity: To fulfil contractual obligations when you purchase artwork or commission pieces
Legitimate interests: To develop my artistic practice and business, provided your rights and interests are not overridden
Legal obligation: To comply with legal requirements in Spain and applicable international laws

5. Data Sharing and Disclosure

I take your privacy seriously and do not sell your personal information. I may share your information with:

Service providers: Third parties who assist me with website hosting, e-commerce platform management, inventory management, payment processing, and email distribution
Shipping and logistics partners: Companies that handle packaging, shipping, delivery, and tracking of physical products
Payment processors: Services that process credit card and other payment methods (these providers may store your payment information according to their own privacy policies)
Exhibition venues: When necessary for exhibition logistics and guest lists
Shipping and customs providers: For international art and product shipments
Suppliers and manufacturers: When necessary to fulfil custom orders or address product-specific queries
Legal authorities: When required by law or to protect my rights
Tax authorities: As required by Spanish tax regulations and international tax obligations

6. International Sales and Data Transfers

When selling artwork and physical products internationally, additional information may be required to comply with customs regulations, international shipping requirements, consumer protection laws, and tax laws. Your information may be transferred to and processed in countries outside Spain and the European Economic Area (EEA).

For international orders, I may need to collect and share additional information such as:

Import/export documentation
Customs declaration details
Product certifications or compliance information
Delivery preferences and local delivery instructions
Recipient identification for high-value shipments

I ensure appropriate safeguards are in place to protect your information when transferred internationally, in accordance with Spanish and EU data protection laws. This includes using standard contractual clauses with service providers outside the EEA where necessary.

7. Data Security

I implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage. However, no method of electronic transmission or storage is 100% secure, and I cannot guarantee absolute security.

8. Your Rights

Under Spanish data protection law and the GDPR, you have the following rights:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction or objection to processing
Data portability
Withdrawal of consent

To exercise these rights, please contact me using the details provided below.

9. Data Retention

I retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. For tax purposes, certain information must be retained for a minimum of 5 years as required by Spanish law.

For online store accounts, I will retain your account information until you request deletion or after a prolonged period of inactivity (typically 3 years). Order information, including shipping addresses and purchase history, is retained for warranty purposes, business analytics, and to comply with tax regulations. You may request deletion of certain information as outlined in the "Your Rights" section, subject to legal retention requirements.

10. Cookies and Shopping Cart Technologies

My website and online store use cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your shopping cart, process transactions, and collect analytics data. Essential cookies are necessary for the basic functionality of the online store, including session management and order processing.

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your shopping experience. For more information about the specific cookies I use, please see my Cookie Policy.

11. Children's Privacy

My website and services are not directed to individuals under 16 years of age. I do not knowingly collect personal information from children.

12. Intellectual Property and Copyright

All artwork, images, and content on my website are protected by Spanish intellectual property law (Real Decreto Legislativo 1/1996, de 12 de abril) and international copyright conventions. The purchase of artwork does not transfer copyright unless explicitly stated in writing.

13. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. The latest version will be posted on my website with the effective date.

14. Contact Information

If you have any questions about this Privacy Policy or my data practices, please contact me at:

Bozzy Bunny, BarcelonaSpain Email: hello@bozzybunny.com

15. Supervisory Authority

If you are concerned about how I handle your personal information and are not satisfied with my response, you have the right to complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) at www.aepd.es.

Last updated: 15 April 2025